Privacy Policy

1) Who We Are

Rosciano Insurance (“we,” “us,” or “our”) provides insurance quotes and related services. We respect your privacy and are committed to protecting the personal information you share with us across our websites, landing pages, forms, telephone, email, and SMS text messaging programs.

2) Information We Collect

• Identifiers & contact data: name, email, phone number, address, date of birth.
• Quote & policy data: coverage preferences, household information you provide, and related selections.
• Communications: your preferences and content of messages sent via web forms, email, phone, or SMS/MMS.
• Device & usage data: IP address, browser/device type, pages visited, and interaction data (via cookies or similar technologies).

We collect information directly from you (e.g., forms and SMS replies) and automatically (e.g., cookies). If permitted by law, we may also verify or supplement information using trusted partners.

3) How We Use Your Information

• Provide quotes, products, and services you request.
• Send service alerts (e.g., reminders, updates) and—with your consent—promotional offers via SMS or email.
• Respond to inquiries, provide support, and improve our websites and services.
• Comply with legal and regulatory obligations and protect against fraud or misuse.

4) SMS/MMS Program & Your Consent

• By providing your mobile number and opting in, you agree to receive SMS/MMS messages from Seguros Grupo Latino, including quotes, reminders, updates, and promotions.
• Message frequency: varies. Message & data rates may apply.
• Opt out: Reply STOP to cancel at any time. You will receive one final message confirming your opt-out.
• Help: Reply HELP for assistance, or contact us using the details in the Contact Us section.
• Your consent to receive marketing texts is not a condition of purchase. Carriers are not liable for delayed or undelivered messages.
• We maintain records of consent and opt-outs as required by applicable laws (e.g., TCPA/CTIA).

5) Opt-Out & Preference Management

• SMS: Reply STOP.
• Email: Click the “unsubscribe” link in our emails.
• Phone/Do Not Call: Request removal when speaking with our team or email us at [email protected].
• Cookies: Adjust your browser settings or use the cookie controls on our site (if available).

Opting out of marketing messages will not affect transactional/service messages where permitted by law (e.g., appointment reminders you request).

6) How We Share Information

We do not sell your personal information. We may share information with:

• Insurance carriers & licensed partners to obtain quotes or service your requests.
• Service providers (e.g., CRM, SMS/email platforms, hosting, analytics) under contracts that restrict use to our instructions.
• Law enforcement or regulators when required by law or to protect rights, safety, and security.

7) Data Security

We implement reasonable technical and organizational safeguards designed to protect personal information (e.g., access controls, encryption in transit where applicable). However, no method of transmission or storage is 100% secure.

8) Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, to comply with legal and regulatory requirements, resolve disputes, and enforce agreements.

9) Your Privacy Rights

Your rights may vary by location. Subject to applicable law, you may:

• Request access to, or a copy of, the personal information we hold about you.
• Request correction or deletion of your personal information.
• Withdraw consent to marketing (e.g., unsubscribe emails, text STOP).

To exercise these rights, use the details in the Contact Us section. We may need to verify your identity before processing your request.

10) State & International Notices

California (CCPA/CPRA)

• We do not sell or share personal information as defined by the CCPA/CPRA. If this changes, we will update this Policy and provide required choices.
• You may request to know, delete, or correct personal information, and to limit use of sensitive personal information where applicable.
• Authorized agents may submit requests on your behalf with proof of authorization.

GDPR (EU/UK)

Where GDPR applies, our legal bases may include: contract (to provide requested services), consent (for marketing texts/emails), legal obligation, and legitimate interests (e.g., site security, fraud prevention). You may also have the right to object or request data portability.

11) Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

12) Cookies & Tracking Technologies

We may use cookies, pixels, and similar technologies to operate the site, measure engagement, and improve services. You can modify your browser settings to limit or block cookies. Some features may not function properly without cookies.

Do Not Track: Our websites may not respond to “Do Not Track” signals due to a lack of common industry standards.

13) Third-Party Links

Our site may include links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their policies.

14) Changes to This Policy

We may update this Privacy Policy periodically. We will post the updated version and revise the “Last Updated” date above. Material changes will be highlighted where appropriate.

15) Contact Us

For questions about this Policy or to exercise your privacy rights:

• Email: [email protected]
• Phone: 1(866) 434-1506

Mobile Terms & SMS Disclosure (Summary)

By opting in, you authorize Rosciano Insurance to send you SMS/MMS messages at the mobile number you provide. Message frequency varies. Message & data rates may apply. Reply STOP to cancel and HELP for help. Consent is not a condition of purchase. Carriers are not liable for delayed or undelivered messages.